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About Us

Helping organisations to resolve IT business challenges. With over 20 years experience across all industries and sectors.

 

We’re a specialist company offering managed services, IT consultancy, cloud, security and software development with success of delivering a high standard of service to many different organisations.

 

We have an in-depth understanding of business needs and the IT challenges affecting our clients, and we pride ourselves on providing cost-effective and perfectly tailored solutions that take into account your wider business requirements.

 

Technology is a key enabler, providing your people with the right information at the right time, in the right way to get the job done. Our consultative approach provides expert advice to deliver technology that will grow and adapt with you. We work with Public Sector, Enterprise and SME organisation to deliver IT solutions for today and tomorrow.

 

 

Nouveau Solutions About Us

 

Nouveau Solutions’ core beliefs haven’t changed since the company was established, based on a proactive and customer-focused approach that provides excellence in all that we do.

 

In achieving these high standards, we have robust processes in place, underpinned by ISO 9001 accreditation that ensures absolute customer satisfaction.

 

The whole ethos of the operational service provision fully embraces the need for best value, whereby our service framework incorporates:

 

  • Expert staff in-line with industry best practice;
  • Quality of service driven the provision of the ‘right first time’ support services to meet client expectations;
  • High level of customer satisfaction;
  • Ongoing evaluation of the best cost base, whereby improvements shall be made in order to create efficacy especially in areas where service needs change.

 

Helping improve business performance, reduce costs and risk, and maximise return on IT investment through careful strategic analysis, planning and expert advice; our key services include:

 

  • Working with, or as your IT department;
    • Time-critical, tailored managed service support
    • Proactive system monitoring & management services
    • Disaster management
    • Network security audits & solutions
  • Working In the Cloud and On the Ground;
  • Regulatory compliance consultancy;
  • Strategic, project consultancy & management;
  • Telecommunications & VOIP.

 

As a company, we’re focused on delivering outcomes as opposed to outputs. A successful outcome indicates that a user has been able to achieve an objective, such as finding out a piece of information or submit a question for review.

 

Our ultimate goal is to design solutions that enables both users and the client to achieve the desired outcomes, intuitively and efficiently.